Welcome to Yulan Mu. By accessing, using our services, or making any purchase, you agree to these Terms of Service ("Terms"). These terms constitute a legally binding agreement between you and Yulan Mu LLC, registered in Bulgaria ("Company," "we," "us," or "our").

By completing any purchase transaction, you expressly acknowledge that you have read, understood, and agree to be bound by these Terms, including all payment and fraud prevention provisions.

We reserve the right to modify these Terms at any time. Material changes will be communicated via email or service notification. Continued use after modifications constitutes acceptance of updated Terms.

You must be at least 16 years old to use our Service. Users between 16-18 require parental/guardian consent. You represent and warrant that you have the legal capacity to enter into this agreement and that all payment methods used belong to you or you have explicit authorization to use them.

Yulan Mu provides online gaming services, including virtual currency, items, and related digital content ("Virtual Goods"). We reserve the right to modify, suspend, or discontinue any aspect of our Service at any time without prior notice.

By making a purchase, you represent and warrant that:

ALL SALES OF VIRTUAL GOODS ARE FINAL. Virtual Goods are digital content delivered immediately upon purchase confirmation. No refunds, exchanges, or returns are provided except as required by applicable consumer protection laws and only under strict conditions outlined in our Refund Policy.

We employ advanced fraud detection systems and reserve the right to:

If we determine that a payment was made using stolen, unauthorized, or fraudulent means:

You are solely responsible for:

You acknowledge and agree that:

The following activities are strictly prohibited and may result in immediate account termination:

Virtual Goods are licensed, not sold. You receive a limited, non-transferable license to use Virtual Goods solely within our Service. You acknowledge that Virtual Goods have no monetary value outside our Service and cannot be exchanged for real money.

We reserve the right to modify, remove, or discontinue any Virtual Goods at any time without notice or compensation. This includes removal due to fraud detection, account violations, or service changes.

You do not acquire any ownership rights in Virtual Goods. All Virtual Goods remain our property and are subject to these Terms.

Charges on your bank or credit card statement will appear as "*Yulan Mu", "yulanmu.com" or something similar.

Before initiating any payment dispute or chargeback, you must:

Filing a chargeback for legitimately received Virtual Goods constitutes fraud and will result in:

We maintain detailed transaction records and will contest illegitimate chargebacks. You acknowledge that disputing legitimate charges may violate payment processor terms and applicable laws.

Our transaction logs, fraud detection records, and digital delivery confirmations shall constitute prima facie evidence in any dispute proceedings.

OUR LIABILITY IS LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW. We are not liable for:

OUR SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. We disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

You agree to pay all costs including legal fees, chargeback fees, processing costs, and consequential damages arising from fraudulent payment disputes or Terms violations.

You agree to indemnify and hold us harmless from any claims, damages, costs, or expenses arising from:

We will cooperate fully with:

You consent to such cooperation and acknowledge that we may share relevant information as necessary.

We reserve the right to suspend or terminate your account for any violation of these terms, inappropriate behavior, fraudulent activity, or for any other reason at our discretion. Upon termination, you will lose access to your account and any virtual items or currency associated with it.

You may request account termination at any time by submitting a support ticket. Upon verification, we will close your account and delete associated personal data in accordance with our data retention policies and applicable law.

All content, including but not limited to game assets, logos, trademarks, and software, is the property of Yulan Mu or its licensors and is protected by intellectual property laws. You may not copy, modify, or distribute any content without our explicit permission.

We process personal data in accordance with our Privacy Policy and applicable data protection laws, including the EU General Data Protection Regulation (GDPR). Payment fraud prevention is a legitimate interest that may require processing and sharing of certain data with payment processors and authorities.

These terms are governed by the laws of Bulgaria and the European Union. Any disputes shall be subject to the exclusive jurisdiction of the courts of Bulgaria, without prejudice to mandatory consumer protection laws in your jurisdiction.

In the event of disputes involving fraud or chargebacks, you irrevocably consent to the jurisdiction of Bulgarian courts and waive any objections to venue or inconvenient forum, regardless of your location.

If any provision of these Terms is deemed invalid or unenforceable, the remaining provisions shall remain in full force and effect.

We may modify these terms at any time. We will notify you of material changes via email or through our Service. Your continued use of the Service after such modifications constitutes acceptance of the updated terms.

For questions about these terms or any concerns, you can:

By making any purchase or using our Service, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. Your purchase constitutes acceptance of these Terms, including all payment and fraud prevention provisions.